This is the first of Scherkenbach’s own books. The book has gained world-wide acceptance since being published in 1986, and demand for the book continues. More that 300,000 copies have been printed so far in English, French, Spanish, Portuguese, Rumanian, and Chinese. This book presents each of Deming’s 14 Points, offering analysis and explanations based on years of study with Dr. Deming. Based on his position at Ford, Scherkenbach offers his insight in guiding the Company’s drive to make the 14 Points part of corporate life.

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