Continual
Improvement Process Workbook - PDF format
ISBN: 0-9669057-3-3
This methodology for Continual Improvement details
what Scherkenbach considers to be the most important questions that you
must ask if you are to make dramatic improvements in your processes. The
wrong questions can cost you plenty. So would trying to replicate the path
that led to the ones contained in this Workbook. The basis for these 8 Steps
is Dr. Deming's PDSA cycle. The steps are general enough for universal applicability,
yet specific enough to be applied to your unique opportunity for improvement.
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