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Six Sigma Check-up Workbook
Dr.
Deming was particularly effective when he attended operational and strategic
meetings of his clients. He would listen to the discussions and comment
and question where he deemed appropriate. He brought to the table knowledge
that the executive team did not have. His questions were based on proven
theory applied to his clients’ actual situations. Many executives learned
more in these sessions than they did in the classroom. They also recognized
that no matter how learned they were, and no matter how many sessions they
had with Dr. Deming, they almost always learned something new and useful.
Scherkenbach has developed a list of questions and corresponding
measures that reflect an enlightened application of Dr. Deming’s philosophy
by everyday executives. He has framed these questions using Baldridge Award
Criteria for greater connectivity to virtually any process that you use.
This workbook contains the questions and provides space for text and graphical
responses.
$10.00
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