Brief Biography of William Scherkenbach
 Mr. Scherkenbach is recognized as one of the worlds foremost authorities on the subject of Quality and its implementation. Bill has over thirty years experience of successfully delivering for diverse clients higher quality at lower costs. His career has been optimally balanced between consulting and line assignments: Samsung, Dell, Lexmark, Ford, Department of Defense, Willis Corroon, Department of Energy, Booz Allen & Hamilton, Usinor/Sacilor, Tokai Rika, General Motors, South Fulton Medical Center, British Aerospace and EDS.
Some of his accomplishments include:
Icreased ITIL performance and compliance over 30% at Lexmark. Led Kaizen events in IT that reduced cycle time over 50%.
Developed from scratch a lean Six Sigma organization at Samsung that had an ROI of over 350% in the first two years.
Assessed and aided process capability improvement in First Tier electronic suppliers in China, Japan, Malaysia, and Taiwan.
Taught and mentored over 250 BPI project teams that saved over US$150 million.
Saved over US$1 Billion in cost which was driven by achievement of world-class levels of Quality as Corporate Director of Statistical Methods at Ford.
Led DFSS portion of re-engineered Product Development Process that saved US$2 Billion at General Motors.
Developed and implemented a 40 course computer/satellite/facilitated curriculum for Quality education and training at General Motors.
Taught and mentored MBBs and BBs from Tyco, CertainTeed, Cummins, and 3M at SBTI.
Reduced lot holds by 50% at Samsung with automated SPC system.
Prior to his position at Ford, he
was a vice president of Hittman Associates, an energy and engineering consulting firm, and a
member of Booz Allen Applied Research, where he specialized in reliability
and maintainability. He is a graduate of the U.S. Naval Academy and served
5 years on active duty in line and engineering assignments including a tour
in Vietnam. He also has a graduate degree from New York University’s
Graduate School of Business, where he studied under Dr. Deming.
Bill has frequently been the keynote
speaker at major conferences on quality and management as well as annual
executive meetings. He has written numerous articles on the subject of quality
and his work has been included in several recent books as well as two PBS
documentaries.
He is the author two often cited, best-selling books on the
management of quality: The Deming Route to Quality and Productivity and
Deming’s Road to Continual Improvement. He also is a co-author of a
CD-ROM entitled "Deming: Best Efforts Are Not Enough!" His latest
work is a DVD-ROM that is the second in a series on Breakthrough Performance
which applies the best of Deming's methods to the improvement of the individual.
He is a recipient of the prestigious Deming Medal and
The Engineering Society’s Gold Award. He is a past member of the Board
of Directors of the Quality Insurance Congress and the American Society
for Quality Control. He was adjunct to the University of South
Florida where he taught graduate level courses on quality management. He is currently a member of the board of directors for The University of Texas Center for Performance Excellence. |
